STEP 1: REQUEST AN EXTENSION
DID YOU RECEIVE AN FCC EXTENSION TO IMPLEMENT STIR/SHAKEN CALL AUTHENTICATION?
WE RECEIVED AN EXTENSION
- We have less than 100k lines
- We were unable to obtain a STIR/SHAKEN token
- A portion of my network does not support SIP
ACTION ITEMS FOR ORGANIZATIONS
THAT RECEIVED AN EXTENSION:
JUNE 30, 2022
- If not granted an extension, implement STIR/SHAKEN.
- If granted an extension, deploy a Robocall Mitigation program to stop robocalls from originating from your network.
SEPTEMBER 28, 2021
- Register in the FCC’s new Robocall Mitigation Database (RMDB) the program regarding what robocall mitigation and STIR/SHAKEN actions you’ve taken. Other carriers are not permitted to accept traffic from carriers not registered in the database.
JUNE 30, 2022 (NEW)
- Non-facilities-based (Service Provider does not provide access) small service providers must implement STIR/SHAKEN by the new, shortened deadline of June 30, 2022.
- If the FCC notifies you that you failed to mitigate robocalls, you will be required to implement STIR/SHAKEN within 90 days.
- Non-facilities-based small providers that are subject to the new deadline are required to update their exemption status in the RMDB to confirm they are aware they must comply by June 30, 2022 (not June 30, 2023.)
JUNE 30, 2023
- All carriers must implement STIR/SHAKEN.
WE DID NOT RECEIVE AN EXTENSION
If you have not implemented STIR/SHAKEN, you are out of compliance and must do so.
The FCC has recently cited carriers that are out of compliance and are evaluating penalties.
We will not turn a blind eye to providers that have not done enough to protect consumers from spoofed robocalls,” said FCC Chairwoman Jessica Rosenworcel.
“The FCC is keeping close watch as phone companies implement STIR/SHAKEN – a critical tool to help robocall blocking and consumer information. We will hold companies accountable if they fail to meet their commitments to protect consumers from robocalls.”
SEPTEMBER 28, 2021
Consequences of not registering in FCC: other carriers are prohibited from accepting your calls as of September 28, 2021