ComXchange Deployments
ComXchange logo


Setting the New Standard In

Hospitality Phone Systems

Meet ComXchange: the reliable, adaptable, enduring PBX solution for hoteliers looking to enhance their guests’ experience, ensure their safety, and streamline operations.

Front Desk Receptionist ComXchange system


Best-in-Class Hospitality Solutions

Hospitality Doesn’t Sleep and, in this Industry, Customer Service is Held to the Highest Standards.

While a phone system is no longer a revenue center, it is at the center of your operations. In a demanding and ever-evolving environment, we’re setting the standard for a reliable, adaptable, and enduring communication system that enhances your guests’ experience, ensures their safety, and streamlines operations for you and your team.

Developed for hospitality, ComXchange integrates with all major PMS systems and checks every box, from emergency notifications to wake-up calls to call accounting. Beyond high-quality products, we provide dedicated, personalized support to our customers so they can best serve their guests.


+100,000 ComXchange Guest Rooms

Feature-Rich and an Incredible Value

Compliant with Kari’s Law, RAY BAUM’s Act & Alyssa’s Law

Approved by
Major Brands

ComXchange: Where a Feature-Rich Solution Meets Unparalleled Support


Developed for hospitality, ComXchange integrates with all hotel PMS systems and checks every box, from emergency notifications to wake-up calls to call accounting. Beyond high-quality products, we provide dedicated, personalized support to resellers so they can best serve their hotelier customers.

ComXchange cloud-based

On-Premise, Hosted or Hybrid Platforms

ComXchange offers value-driven tailor-designed systems in either a hosted solution, on-premise deployment or hybrid platform customized for your unique property needs.

ComXchange feature rich

Feature-Rich &
Incredible Value

ComXchange checks every box, from emergency notifications and wake-up calls to call accounting for a high-value alternative with hospitality-specific functionality. View Features

ComXchange nationwide network of resellers

Nationwide Network of Resellers

ComXchange is sold exclusively through highly trained resellers offering unparalleled support and industry knowledge.

ComXchange Phone Apps

Specialized Phone Apps

Front desk staff can access guest information and wake-up call settings via phone apps to ensure the guest experience is never compromised.

ComXchange is hardware agnostic


ComXchange is compatible with ClearlyIP’s CIP phones and all other major brands of analog and IP desk phones. It’s built on open standards, providing flexibility and longevity.

ComXchange has PMS Integration

PMS Integration

ComXchange uses secure methods to connect with all major property management systems and is capable of dual or multi-brand support.



Trusted by the
Industry’s Most Reputable Brands

Choice Hotels

  • Cambria
  • Clarion
  • Comfort Inn
  • Econolodge
  • Sleep Inn
  • Quality Inn
Hilton hotels

  • Doubletree
  • Embassy Suites
  • Homewood Suites
  • Hilton Garden Inn
  • Home 2 Suites
  • Hampton Inn
  • Tru
  • Curio
Hyatt hotels

  • Hyatt Place
  • Hyatt Regency
  • Hyatt House

IHG hotels

  • Hotel Indigo
  • Crowne Plaza
  • Even Hotel
  • Holiday Inn
  • Holiday Inn Express
  • Candlewood Suites
  • Intercontinental
  • Staybridge Suites
  • IHG Army Hotels
Marriot hotels

  • Courtyard
  • Fairfield Inn
  • Residence Inn
  • Sheraton
  • Westin
  • Springhill Suites
  • Towne Place Suites
  • Aloft
  • Autograph Hotel
  • Renaissance
Wyndham hotels

  • Baymont
  • Days Inn
  • Howard Johnson
  • La Quinta
  • Travelodge
  • Microtel
  • Ramada
  • Super 8
  • Wyndham Garden
  • Wingate



Best-in-Class Hospitality-Optimized IP Phones

ClearlyIP Phones for Front Desk and Guest Rooms

Optimize management, contain costs and create a memorable stay for your guests with award-winning IP desk phones by ClearlyIP.

ClearlyIP CIP230 Phone

CIP230v2 IP Phones

The CIP230v2 is our most economical model, supporting up to 4 SIP accounts. This phone has a reduced footprint for smaller work areas.

ClearlyIP CIP250 IP Phones

CIP250v2 IP Phones

The CIP250v2 is the perfect general office phone, supporting up to 8 SIP accounts. This is our most popular phone for general office use.

ClearlyIP CIP270 IP Phones

CIP270v2 IP Phones

The CIP270v2 is the most robust of our CIP phones, supporting up to 16 SIP accounts. Perfect for an executive office or a reception desk.

ClearlyIP CIP280 IP Phones

CIP280 IP Phones

The CIP280 is an Android powered smart IP phone with a five-inch touch IPS screen, built-in camera, Bluetooth, and WIFI, supporting up to 16 SIP accounts.

ClearlyIP CIP290v2 IP Phones

CIP290 IP Phones

The CIP290 is an innovative smart IP phone with a seven-inch touch IPS screen with Optional HD Camera, supporting up to 16 SIP accounts.

CIP200 Phone

CIP200 Sidecar

The CIP200 offers an additional 2 pages of 20 programmable hard keys, making it a must-have for hospitality receptionists.



Phone Apps

ComXchange offers two phone apps to work in connection with or assist in the event of a Property Management System (PMS) failure. Meaning staff will be able to operate and maintain essential tasks from a physical phone set, intended to work as an additional option with a PMS system or as a backup solution.

ComXchange Guest Services-Phone App

Guest Management App

The Guest Management app is designed to provide access to guest information. In the absence of a PMS or if the PMS is down, the app allows front desk staff to associate a guest’s name with a room number, set call restrictions and DND, and move guest data to a new room. This app ensures that staff can continue providing a high service level.

Wakeup Phone App

ComXchange Guest Wakeup App

The Guest Wakeup app allows staff to manually schedule wakeup calls for guests to ensure they don’t miss important appointments or flights. The Guest Wakeup app will enable hotel staff to schedule wake-up calls to a guest’s room directly from the front desk phone and works as a standalone solution.


ComXchange Brochures


Communication System Hardware

ClearlyIP offers an array of reliable & cost-effective VoIP Hardware.
ComXchange 24-96 Port Gateways

High Density Analog (FXS) Gateways

Seamlessly support existing analog telephones with ClearlyIP high density FXS gateways. ClearlyIP gateways are cost-effective while still supporting an advanced feature-set. Available in 24, 48, 72 & 96 port densities.

ClearlyIP 1U 24/48 Port Modular FXS Gateway
1U rack-mountable chassis with capacity for up to two 24 port RJ21 FXS modules.   + Learn More

ClearlyIP 2U 72/96 Port Modular FXS Gateway
2U rack-mountable chassis with capacity for up to four 24 port RJ21 FXS modules.   + Learn More

ComXchange Call Server

Call Servers

ComXchange call servers utilize best-in-class hardware and are available in five base configurations:

ComXchange CIP-740-CX (Up to 150 Extensions)
  • Single 128GB SSD
  • 4GB Memory
  • Built-in Dual Serial Ports
ComXchange CIP-750-CX (Up to 500 Extensions)
  • Single 256GB SSD
  • 8GB Memory
  • Built-in Dual Serial Ports
ComXchange CIP-760-CX (Up to 750 Extensions)
  • Dual 256GB SSD
  • 8GB Memory
  • Built-in Dual Serial Ports
ComXchange CIP-790-CX (Up to 1,500 Extensions)
  • Dual 500GB SSD
  • 32GB Memory
  • Built-in Dual Serial Ports
  • Dual Power Supplies
ComXchange CIP-795-CX (Up to 3,000 Extensions)
  • Dual 1TB SSD
  • 32GB Memory
  • Requires USB Cord for 2nd Serial Port
  • Dual Power Supplies

ComXchange 8 Port Gateways

8 Port Analog VoIP Gateways

The ClearlyIP 8 Port Analog VoIP Gateways are designed as a compact unit with 4, or 8 FXS/FXO ports, 1 WAN port, and 1 PC port (both are 10/100/1000Mbps Ethernet ports), which allows users to apply it as an All-in-One system capable of providing versatile solutions by connecting analog phone, fax and POS machine, IP telephony, and PSTN.

+ Learn More



ComXchange Deployment Types



An on-premise ComXchange hospitality phone system is physically installed and maintained on-site at a hotel or lodging establishment. In this setup, the hotel purchases a ComXchange system license and operates the phone system, including the hardware and software, typically stored in a dedicated equipment room within the property and connects via a serial or IP port to a PMS system. ComXchange on-premise systems offer complete control and customization options, making it possible to tailor features and configurations to the hotel’s specific needs.

The ComXchange on-premise system can seamlessly integrate with various hotel Property Management Systems (PMS) via serial or IP port connection, facilitating efficient communication between hotel staff and guests while ensuring compatibility with the hotel’s management and booking systems. This integration enables features like guest check-in/check-out notifications and personalized service requests to enhance the overall guest experience.

It easily integrates with ClearlyIP’s SIP Trunking services or other SIP trunking providers for making and receiving voice calls over the internet. Alternatively, traditional phone lines can be integrated to initiate and receive phone calls over PRI/T1 or analog communication channels. The hybrid approach of connecting both SIP Trunks and traditional phone lines can leverage the benefits of IP technology while maintaining compatibility with legacy phone infrastructure.

ComXchange On-Premise Setup Diagram


ComXchange is offered as a hosted hospitality platform, entirely cloud-based and managed by ClearlyIP as your third-party service provider. Hospitality organizations preferring this setup connect to the ComXchange system in a ClearlyIP data center and access the phone services via the Internet, eliminating the need for on-site equipment and reducing maintenance responsibilities. This solution can be packaged with ClearlyIP SIP Trunking or any other carrier of your choice.

A hosted hospitality phone system can offer advantages over an on-premise solution if an organization wants to eliminate the need for significant upfront capital expenditure on hardware and infrastructure, as ClearlyIP takes care of the equipment, connection services, and maintenance. This makes it a cost-effective option for hotels, especially smaller ones with limited budgets. Additionally, the ComXchange hosted system provides scalability, allowing hotels to easily add or remove lines and features as their needs change without the hassle of purchasing and configuring new hardware.

ComXchange hosted offers flexibility for remote management and monitoring, ensuring seamless guest service even when staff is off-site. Regular updates and support ensure that the hotel stays up-to-date with the latest technology and security features without the burden of constant maintenance and upgrades.

ComXchange Hosted Setup Diagram


The ComXchange hybrid deployment offers the best of both worlds by combining the reliability and control of on-premise with the flexibility and scalability of an entirely cloud-based solution. The hybrid platform includes a local controller hardware solution on the hotel property that maintains the PMS connectivity, stores the guest information, and supports any guest room phone devices. At the same time, the external calls and administrative IP phone devices are connected to the cloud system.

It is an all-in-one platform, ensuring continuous operation even if the internet or cloud system experiences downtime. This resilience is achieved by relying on an on-premise local controller appliance that maintains the guest system and connectivity with the Property Management System (PMS). The hotel’s internal connection is stable with failover infrastructure to maintain phone services with connectivity to either backup traditional line services or the SIP Trunking connection that has the flexibility to connect to the cloud system or the internal guest system-ensuring that calls can still be made and received within the hotel even when connectivity is disrupted.

The hybrid setup provides hotels with the advantages of retaining existing legacy guestroom phones, on-site dependability, and redundancy while also offering remote access and simplified scalability, making it a versatile choice to traditional on-premise and fully hosted alternatives.

ComXchange Hybrid Setup Diagram



ComXchange Base System Features

  • E-911 Notify
  • Integrated Call Accounting
  • IP/RS232 Serial Interface Connectivity
  • PMS
    • Check-In/Check-Out
    • Hospitality Phone Apps*
    • Populate Names Directory
    • Room Changes/Moves
    • Room Status With ID
    • Single System Multi Flag Support
  • Wakeup Calls
    • Bulk Wakeup Calls
    • Customizable Wakeup Call Announcement
    • Guest Initiated Wakeup Calls
    • Failed Wakeup Call Notify
    • PMS Enabled Guest Voicemail
    • Wakeup Calls with Snooze
  • Web Dashboard for Hospitality Features

Phone-Based with Hospitality Apps

  • Call Transfer
  • Change Guest Room Calling Restrictions
  • Configure Guest Language
  • Enable/Disable Do Not Disturb for Guest
  • Enable/Disable Time based Routing or Call Flow Controls
  • Manual Check-In/Check-Out
  • Record Wake Up Call Announcements
  • Park/Pickup Calls
  • Room Moves
  • Room-to-Room Block
  • Set/Clear Wakeup Calls
  • Auto Answer*
  • Automated Attendant
    • “0” Ring Down
    • Directory Dial by Name
    • Multi-Level Menus
  • Blacklists -Caller ID Blocking
  • Call Forward
    • CFB Call Forward on Busy
    • CFU Call Forward Unavailable
  • Call Monitoring BLF (Busy Lamp Field)
  • Call Parking/Call Pickup
  • Call Pickup/Pickup Groups
  • Call Queue Prioritization
  • Call Recording**
  • Call Recording to External Storage**
  • Call Snooping
  • Call Transfer
    • Blind
    • Supervised
  • Call Waiting
  • Caller ID
  • Caller on Hold
  • Conference Bridge
  • Customizable Announcements
  • Customizable Speed Dials*
  • Direct Transfer to Voicemail
  • Directed Call Pickup*
  • Distinctive Ringing*
  • Do Not Disturb
  • Intercom*
  • Mass Notification
  • Music on Hold – Streaming**
  • Music on Transfer
  • Overhead Paging*/**
  • Prepend Announcement (Call Features)
  • Talk Detection
  • Three-way Conferencing*
  • ACD (Automatic Call Distribution) Queues
  • Auto Attendant/IVR (Interactive Voice Response)
  • Automated Caller Routing
  • Calendar-Based Call Routing
    • Holiday and Office Hours Routing
  • Find Me/Follow Me
  • Failover Trunking
  • HotLine/Ring Down
  • Ring Groups/Hunt Groups
  • Time-Based Routing
  • Call Accounting View/Schedule Reports
  • Call Forward Controls
  • Call History and CDR
  • Call Waiting Controls
  • Do Not Disturb Control
  • Follow Me Control
  • Hotel Dashboard Access
  • User Setting Control
  • Voicemail Control
  • View Contacts
  • Web RTC Phone
  • Call Accounting Reports
  • CDR (Call Detail Records)
  • Centralized Logging
  • ComX-Q-MetriX*** (Advanced Reporting Add-on)
  • Extension Status
  • Resource Usage Graphs
  • Scheduled Call Accounting Reports
  • Scheduled Wakeup Call Reports
  • SMDR (Station Messaging Detail Records)
  • Web Dashboard Reports
    • Emergency Calls Report
    • Wakeup Calls Pending Report
    • Wakeup Calls Completed Report
    • Wakeup Calls Failure Report
  • Admin Interface (Web-Based GUI)
  • Backup and Restore (Automated System Backup, Incremental Restore)
  • Class of Service
  • Date and Time Synchronized to Atomic Clock via NTP
  • Daylight Savings Time Adjustment
  • Directory
  • Endpoint Manager
  • Integrated Voicemail
    • Append Message
    • Caller ID in Message
    • Email Notification/Attachment
    • Guest Specific Voicemail
    • Message Envelope
    • Personal Greeting
    • MWI (Message Waiting Indicator)
    • Voicemail Blasting
  • Linux Operating System
  • Multi-Language Prompts
  • Multi-Time Zone Support
  • PBX Failover/Survivability
  • User and Group Management
  • Authentication for SIP Extensions
  • Fail2Ban (Intrusion Detection)
  • Granular Admin/User Access
  • Secure Communications SRTP and TLS
  • Secure Firewall
  • Secure HTTP Access
  • VPN (Remote Management)
  • Weak Password Detection
  • Analog Support
    • FXO Gateway
    • FXS Gateway
  • IP Phone Plug and Play
  • Remote Office Support**
  • QoS Support
  • PRI/T1/E1 Circuits
  • SIP Trunking
  • Door/Speaker Phones
  • FXS/FXO Gateways
  • SIP Phones
  • SIP Talk Back Speakers
  • SIP Strobe Lights
  • Video Phones CODEC SUPPORT
  • Ulaw, Alaw, GSM, g.722, g.723, g.726, g.729
  • ComX-Q-MetriX***
  • Angie Guest Room Devices***
* Handset dependent
**Additional equipment may be needed
***Add-on Module


More Ways to Improve and Enhance Hotel Operations

SIP Trunking

SIP trunking is the best way to handle your business communications, greatly enhancing the functionality of your ComXchange PBX. Benefits of adding ClearlyIP SIP trunking to your PBX include:

Cost savings: SIP trunking eliminates the need for traditional phone lines, which can be expensive to maintain. With SIP trunking, you only pay for the channels you need.

Scalability: SIP trunking is highly scalable, meaning you can easily add or remove channels to accommodate your business needs.

Advanced features: SIP trunking comes with a range of advanced features, such as call forwarding, call waiting, and caller ID, which can greatly enhance your business communications.

Learn More

Clearly Anywhere Mobile

Clearly Anywhere Mobile is the perfect solution for businesses that require their employees to travel around their properity, but still be reached when needed. Our app seamlessly integrates with ComXchange PBX, allowing you to use your business phone number on any Android or iOS device from any location.

Whether you are in the office, at home, or on the go, Clearly Anywhere Mobile keeps you connected and productive. With features such as call forwarding, call transfer, and voicemail, you can manage your communications with ease and efficiency. With Clearly Anywhere, your office phone is where YOU need to be.

Learn More




As a hotelier, you need to be confident that calls are being answered quickly, efficiently, and professionally. ComX-Q-MetriX can assist you in increasing phone activity efficiency and quality by enabling tracking, measuring, and reporting on over 200 metrics, including call volume, time on hold, and reservation booking stats. ComX-Q-MetriX also allows you to listen to live or recorded calls to assist in training or quality improvement, as well as manage your reservation center with customizable wallboards, live alarms, and call monitoring.

This scalable system offers a broad range of benefits

  • Supports unlimited agents, queues, and campaigns
  • Auto-attendant key press selection reports and graphs
  • Computes over 200 metrics for calls, agent activity, and overall efficiency
  • Full integrated WebFTC softphone
  • Includes an Icon Agent Page: an innovative and minimal interface where agents can operate call center functions with only one control icon
  • Scheduled reports via email
  • Weekly activity breakdown in days and hours
  • Customizable QA forms for live or recorded call grading
  • Complete performance reports by agent and queue
  • Listen to live or recorded calls
  • Export reporting data in MS Excel, CVX, or XML
  • Detailed real-time activity reporting with definable alarms
  • Available real-time Wallboard mode
  • Restricted Visitor mode for external inspection
  • Add or remove agents directly from Administrator screen
  • Cloud-based or on-premise options available

Meet Angie: an in-room, voice-enabled digital assistant for next-generation hotels. Angie creates a reimagined guest experience that boosts traveler loyalty and satisfaction while increasing operational efficiencies. Through its flagship digital concierge, smart hotel functionality, and integrated systems, Angie helps hotels meet evolving guest expectations around safety and efficiency with an intelligent level of control.

The 24-hour multilingual voice assistant helps fulfill guest requests, answer common questions about the hotel and nearby attractions, book hotel amenities, order room service, and even check out. Guests can also control the lights, TV, thermostat, and curtains — all via voice. Now more than ever, hoteliers need to provide guests with a safe, seamless, and virtually contact-less experience, and Angie does just that.

Angie Device



For hoteliers

Enhance your guests’ experience, ensure their safety, and streamline operations with our reliable, adaptable, enduring phone system.



ComXchange Partner


For channel partners

Grow your business by providing a superior product and service to hotelier customers, building positive, long-term relationships along the way.