E911
Compliance

E911 Solutions for FCC Compliance

 
 


 
 

What Your Business Needs to Know About 9-1-1 Compliance

If your organization has Multi-Line Telephone Systems (MLTS), you must comply with Enhanced 911 (E911) regulations. These regulations ensure prompt emergency response for all 9-1-1 calls made from a device on your network.

 

FCC 9-1-1 Caller Regulations for Business
Advances in technology and an increase in remote workers pose unique challenges for business and first responders: police, fire, and emergency medical personnel in being able to accurately locate a 9-1-1 caller. Another challenge businesses face with an MLTS system is to ensure that the caller can directly dial 9-1-1, without a prefix, when medical attention is needed. E911 regulation was put into place to protect your employees who have an emergency both in the office and remote settings. These regulations aim at accurately securing the caller’s location and ensuring a quick connection to emergency responders.

 
 
E911 Kari's Law

Kari’s Law

Kari’s Law applies to multi-line telephone systems (MLTS), which are telephone systems that serve in environments such as office buildings, campuses, and hotels. It requires MLTS systems in the United States to enable users to dial 911 directly, without having to dial a prefix to reach an outside line, and to provide a notification (e.g., to a front desk or security office) when a 911 call is made.

E911 Ray Baum Act

Ray Baum’s Act

Ray Baum’s Act requires that first responders have the necessary information needed to pinpoint the “dispatchable location,” and quickly reach a 9-1-1 caller regardless of the device they dial from, or their exact location inside a large building. Whether the calling device is wired, wireless, on-premise, or remote, if it connects to an MLTS it will fall under the FCC’s enforcement.

E911 Alyssa's Law

Alyssa’s Law

Alyssa’s Law is critical legislation addressing the issue of law enforcement response time when a life-threatening emergency occurs because time equals life. The law calls for the installation of silent panic alarms that are directly linked to law enforcement, so in case of any emergency they will get on the scene as quickly as possible, take down a threat and triage any victims.

 
 
 
 
E911 Calendar

E911 Compliance Dates

Kari’s Law – Organizations with MLTS must comply with the mandates of Kari’s Law by January 6, 2020

Ray Baum’s Act – Encompass two terms of “Dispatchable Location” associated with MLTS systems.

  • January 6, 2021: On-premises “fixed telephony” devices such as desk phones
  • January 6, 2022: On-premises “non-fixed” devices such as laptop soft phones and off-premises devices operated by a remote worker

Alyssa’s Law:

Passed in the following states:

  • New Jersey – February 6, 2019
  • Florida – June 30, 2020
  • New York – June 23, 2022

Pending in the following states:

  • Arizona
  • Nebraska
  • Texas
  • Virginia
 
 
 
 

Get E911 Compliant with These Solutions

 
 
CodeX e911

CodeX

CodeX allows administration to set up groups of phones. Those groups can then be selected if an emergency arises, and a CodeX can be initiated. This will broadcast a prerecorded message to the selected groups. Upon hearing the announcement, a pin code must be entered within a limited time, either marking the room safe, unsafe, or unreported. Codex then displays the list of rooms and their status. This can be critical information for first responders when responding to a call.

Panic Button e911

Panic Button

A single button that instantly dials multiple programmed numbers and plays a pre-recorded message to the recipients. The phone then goes into a broadcast-only mode, allowing the people on the receiving end to note the location of the call, and hear what is transpiring in the room. The Panic Button™ is available in two different options, the standard method is a designated button on the phone itself. The other option is an add-on USB button that connects to the phone.

Silent Intercom e911

Silent Intercom

ClearlyIP has created Silent Intercom™ a system that allows administrators to activate a ClearlyIP CIP desk phone in the room and enable the microphone remotely. The phone, if not on another call, will auto-answer and activate the microphone on the phone without indicating it’s on an active call. This is a one-way connection, no sounds will be broadcast from the administrator’s extension to the room. Silent Intercom is another tool to help ensure you are prepared for an emergency.

 
 
SIP Trunking

ClearlyIP’s SIP Trunking provides features that enable your organization to be Kari’s Law and Ray Baum Act compliant!

ClearlyIP’s Trunking provides Extensive e911 Location-based services in the US and Canada.

  • Provide a dispatchable Location at the time of a 911 call
  • Alert onsite Security teams or Management that a 911 call has been made (SMS, Email and Messaging Notifications)
  • Support for remote workers, multiple locations
  • Easily modernize your existing phone system for compliance with the new mandates the Clearly IP FreePBX Module for enabling compliance in the world’s most popular open-source phone system.
  • Reduce your liability while enhancing your employee’s safety by ensuring your business is compliant with Kari’s Law, the Ray Baum Act and Canada’s, Telecom Decision CRTC 2007-44.